布達佩斯袋熊城市青年旅館 (Wombat's City Hostel Budapest)

I had a terrible two nights here!!!! The service attitude was really bad. They didn't listen to customers seriously 😡😡😡 1. Because my luggage was delayed by the airline, they were supposed to deliver it directly to the hotel. I specifically told the front desk that "I must sign for it myself to ensure the luggage is correct and to get a copy of the receipt." The front desk agreed, and I even canceled my plans to stay at the hotel for half a day waiting for it. But in the end, nobody notified me, and I didn't get the receipt. Now, my luggage has issues, and there's no one taking responsibility. When I asked the front desk, "I need to sign for it myself, where's the receipt?" They said, "Oh, we just signed for it, no copy." Then they completely ignored me and nobody took responsibility for the issue. 2. I requested a late check-out the day before I leave, so I could check out at 1 pm. This cost 5 Euro!!! But when I returned to the hostel at 12 pm, my room key couldn't open the door. I had to waste time going back to the front desk. Then, even in my room, the locker wouldn't open, so I had to go back to the front desk again. This made my whole 永安 very rushed, and I'm very unhappy about it. In both cases, your staff showed no apologies or compensation. So, I don't recommend this hotel at all. It made my entire Budapest 永安 very unpleasant. 我在這裡度過了很爛的兩個晚上！！！！ 服務態度 真的很不好 沒有認真聽顧客的話😡😡😡 1. 因為我的行李被航空公司延誤抵達 航空公司會直接寄到旅館 我特別告訴櫃枱說 「一定要讓我自己簽收 我要確保行李正確跟要拿簽收單副本」 櫃枱也跟我答應我了 並且我還取消行程 整個半天都待在旅館 結果！！！！ 最後還是沒有人通知我！！！ 然後我還是沒有拿到簽收單！！！ 現在我行李有問題了 找不到人負責 我跑去問櫃枱說「我要自己簽名啊，簽收單呢？」 他們說「喔我們就只是簽收，沒有副本」 然後就完全不理我了 完全沒有人要為這件事情負責 2. 我前一天晚上申請了late check-out 所以我可以下午1點在check-out 而且這個要價5歐元！！！！！ 結果我12點回到青旅時 我的房卡已經打不開房間門了 害我又需要花時間下去櫃枱 接下來我到房間裡面 置物櫃還是打不開 所以我又要下去櫃枱 而且還是磁扣的問題 他們換一個磁扣上來就可以了 導致我整個行程超級匆忙 而且你們都完全沒有道歉 這讓我很不高興= = 這兩件事情 你們的店員也都沒有任何歉意跟賠償 所以我超級不推薦這間旅館 讓我整個在布達佩斯的旅程都很不高興

不錯非常便宜

物美價廉。位置和服務都不錯，接近歌劇院，樓下超市餐館齊全，免費存放行李，休息大廳廚房公廁洗漱室隨意使用，步行不足2km到達切塞尼鏈橋。

My full marks go to the front desk staff, they were warm and friendly and made me feel very warm. The room was also very clean and comfortable, I slept very well. The pros are very convenient to take the airport bus. I would stay again, I love Budapest and this hotel.

乾淨，因為床頭會擺乾淨的床單棉被套整頭套要自己鋪（至少確保了被單是新的，有智慧鎖很方便，房間大，很可愛的一間青旅

地理位置很好，青旅該有的都有。還是很適合住。我住的六人間，衞生是可以的，就是房間馬桶壞了（那種能移動的話，可以使用）

工作人員超級無敵nice 什麼都可以問，什麼都可以請他們幫忙，能做到的絕對不會不理你 問到了隔壁幾點開門成功解決了買轉換插頭的問題！甚至還可以給你在櫃枱緊急充電 房間非常大，浴室也非常大，地理位置很好，去哪裡都方便，門口傻車都有，機場火車站哪裡都直通，房間內裝也不錯，雖然有空調但是歐洲真的不熱，基本不需要 好幾年前用永安訂過澳洲烏魯魯的青旅出現了現場再次收費的情況，這次講真本來有點害怕，不過還好非常順利，以後可以安心在永安訂外國的東西了！看來永安也在努力進步！

很好！位置絕佳

非常不錯，很值得

地點很方便，機場巴士100E尾站，不用五分鐘就行到。房間頗大，有浴室在房間內，亦有風筒提供。不過locker不太懂如何用，緊記自己帶鎖，鎖起自己的袋。