凱旋廣場酒店 (Triumph Plaza Hotel)

酒店有些年代了，但在埃及整體還算不錯了

I checked in and the room was freezing cold and I was unable to move due to it being that cold. I spoke with reception and they sent an engineer up. Engineer said he fixed the heating and it should warm up in the next 10/15 minutes. This still didn’t work so I called again. Another engineer then came up and spent about 30 minutes trying to fix this. He told me this would be it working but would take 10/15 minutes to kick in. I left the hotel as I had a museum tour booked. After trying to get all this sorted I missed out on my full tour, again that I’m unhappy with. I returned to the hotel at 7:30pm and again my room was freezing with no hot air coming out. Again I spoke to reception and 30 minutes later someone came up to fix it. He was unable to fix it so said I will move room. I eventually got moved room at 10pm after having to call reception 6 times about getting the key to the new room. When I entered the new room it was so dusty and dirt all over the floor and hair in the toilet. At this point I had had enough and asked to speak with the manager. I went down to speak to the manager and he apologised and said he would take me to another room, I explained I had to be at the airport in 11 hours and I would not want to do this. He showed me the room anyway, there was no difference between this and the room I was in so I declined to move again baring in mind I had just unpacked all my things again. During this time I was also speaking with 永安 and explained to the manager I would be complaining about this. I eventually get off to sleep only to be woken up at 11:45 by the night manager offering me breakfast in the morning. Furious about this as I was to be at the airport in 9 hours I declined. To say I’m disgusted is an understatement

酒店位置接近附近兩所醫院，晚上不斷傳出不同的就唱音樂（懷疑是和醫院內事件相關或者是附近的奏鳴祈禱？ ）房間內整體裝潢較殘舊，不過空間尚算十足，設施尚算合理，Wi-Fi也正常，不過窗簾部有一個大缺點，就是遮光那一面，長度根本不足夠全個窗，所以早上的光就會直接透進來，影響休息。 早上早餐六點開始，選擇合理，味道正常。 酒店好像有一些婚禮或是聖誕聚會，頗有趣，附近的樹木設計比較特別。

Overall my experience not good with this hotel, I paid for a room then I wanted to modify/cancel my stay as I was told at the airport takes a few hours to get to this hotel due to traffic, however hotel didn’t want to help with my booking and referred me to 永安, and finally couldn’t get a refund nor modify my booking.

滿意，環境好，停車場很大，夜晚還可以聽到動聽的歌聲，酒店有比較多商務會議室，房間乾淨整潔，光線好，滿意。

酒店位置打個車去開羅機場衹需要20分鐘，非常方便。酒店很大，房間很多。但如果對標國內同樣價格的酒店可能會稍差。房間中規中矩，床頭甚至沒有插電口。作為中轉1天是個可以接受的選擇。

酒店還是比較新的，但是有一些設施顯得比較粗糙和老化酒店的早餐比較豐盛，可是都不適閤中國人吃……對面有一個肯德基，但是十字路口沒有紅綠燈怎麼也走不過去…… 車開得很快，但是停車場很好，安保也不錯，旁邊有個軍事管理區，顯得特別安全，可是對着公路的房間稍微有一點點吵……

距離機場非常近。酒店也有接送巴士直達，非常的方便。房間大小合適，空調非常給力，是個不錯的酒店，值得推薦！

房間設施比較老

環境安全衞生整潔 值得選擇