佛羅倫薩新司法大廈民宿酒店 (B&B Hotel Firenze Nuovo Palazzo di Giustizia)

由佛羅倫斯火車站到酒店需要乘搭大概20分鐘電車，坐完電車後要走多大約10分鐘才到達酒店，我們二人拖着三個行李箱，弄得有點狼狽不堪。而且酒店附近亦並沒有任何景點和很少餐廳。不過酒店勝在房間大，可以讓我們一次過開出三個行李箱，空間仍然綽綽有餘。

1、房間十分狹小，實際面積不足5平米； 2、房間之間不夠隔音，空調噪音太大，隔壁房間聲音明顯； 3、酒店用品一般，浴室地面很滑，容易摔倒； 4、酒店收費也高，距離市中心主要景點約6公里，打車費用約12歐元 整體不值得推薦

離機場非常近，機場出來坐有軌電車坐三站，下來再走五分鐘就到，門口餐廳很多，很方便

商家冷漠無情，不想推薦

私人停車位有限，不是很方便停車

酒店很好的服務，早餐一般。

一般，不會再住。

相當不錯，遠離喧囂

換房間很痛快，店員很熱情，愉快之旅。

Absolutely do not recommend!!! Leaking walls! Discrimination! No air conditioning! Poor service and hygiene! My stay at this hotel was deeply disappointing, not only because of the substandard facilities but also due to the treatment I received. The ceiling leaked, with the sound of dripping water persisting all night long. Worse still, the water continuously hit my face, preventing me from resting peacefully. I documented all this with photos and videos, but when I requested a room change, I was initially told there were no available rooms. Only after my persistent demands did they suddenly offer a room that was supposedly ready, leading me to suspect unfair treatment possibly because I am Asian. Adding to the frustration was the hotel's refusal to offer compensation, attributing the issue to "force majeure" and completely overlooking their fundamental responsibility to provide a safe and comfortable accommodation environment. This attitude of shirking responsibility, coupled with the staff's arrogance and lack of respect, made me feel a cold indifference that bordered on discrimination. Additionally, the air conditioning in the room was not working (despite the hotel's advertisement of having air conditioning), and the staff simply said their air conditioning “doesn't work”. However, it seemed that air conditioning was working in some rooms, which made me suspect unequal treatment. Think twice before booking, if you don’t want to regret your 永安 to Florence, I recommend choosing another hotel that is more professional and respectful towards its guests. Sharing my experience, I hope to remind everyone to be careful when selecting a hotel. 絕對不推薦！！！牆壁漏水！歧視！沒有空調！服務差 衞生差！ 這家酒店的住宿體驗讓我深感失望，不僅因為其低下的設施標準，更因為我所遭受的待遇。天花板漏水，滴水聲整夜不止。更糟的是，漏水不斷打到我的臉上，讓我無法安心休息。我用照片和視頻記錄下這一切，但當我向酒店請求換房時，他們先是告訴我沒有空房，隨後在我堅持不懈下，突然就能提供一個已經準備好的房間，這不由得讓人懷疑，是不是因為我是亞洲人，所以才會受到這樣不公平的對待？ 更令人不滿的是，當我們要求賠償時，酒店將責任推給了“不可抗力”，完全忽視了他們在提供安全舒適住宿環境上的基本責任。這種推卸責任的態度，以及酒店服務人員高傲且不尊重客人的行為，讓我深切感受到了被歧視的冷漠。 另外，房間內的空調不能使用（介紹中顯示該酒店有空調），前台工作人員說他們酒店的空調就是doesn't work。然而，似乎部分房間的空調能夠使用，這讓我懷疑遭到了不平等的對待。 請三思而後行，如果你不想讓你的佛羅倫薩之旅留下遺憾，我建議選擇其他更加專業和尊重客人的酒店。分享我的經歷，希望能提醒大家，在選擇酒店時要謹慎。