Unfortunately, despite the fantastic seaview from the balcony overlooking causeway, our stay got cut short and we decided to check-out early morning around 2.30am for safety of our kids and us. One of my family member got bitten by bedbugs just when we were about to call it a night at 1am. At first we thought it was a mosquito but when sensing something is off, decided to turn on the lights and found bedbugs on the mattress. We decided to move to the living area and woke up the rest while we check the entire apartment to find even more bedbugs crawling on walls and unknown bugs on the kitchen walls. I updated the owner on the spot. Understandably, since it was wee hours in the morning, we did not expect much but our first thought was to just leave the place and head home carrying our young kids that were still sleeping whom were not aware of what was going on. The next morning, received reply from owner informing us that they will have their cleaning team to check. No apologies for the inconveniences except that owner was sorry for the late respond. In the evening at 10pm, i received an update from owner that the security deposit of $50 has been refunded which is part of the requirement for our stay. No mention about refunding our stay or any form of service recovery and no goodwill gesture. Very disappointed. My advice to other travelers, book at your risk. Do your own checks upon check-in.
Hon Fah
家庭旅遊
三卧室公寓
入住於2023年12月
5.0
極好
評價於:2023年12月04日
Detailed instructions given by the management of the apartment (home stay) on the check in and check out process providing a seamless access to the apartment unit. The apartment unit is clean and has many facilities such as swimming pools, squash court, table tennis, children playground, etc.
Food wise, just below the apartment is the R&F mall where you can find food and beverage stalls and shops. Walking distance to city square. So you can find lot of good food in this area.
A.Ngoh
家庭旅遊
三卧室海景公寓(帶浴缸)
入住於2023年11月
5.0
極好
評價於:2023年12月01日
First X booking this apartment and was pretty satisfied.
Everything was fantastic Eg. Detailed info provided by the property management company, well maintained and clean place which makes you feel like a home stay and even provide cooking facilities if you plan to cook, sufficient toiletries, high floor 34th level with nice view and many more . Thumbs up!
Just 2 little things to feedback:
1. Toilet floor was kinda slippery. Will be good if can provide floor mat inside toilet as well. Only has one floor mat outside bathroom . The toilet with the bathtub was good.
2. Car gantry issue with the key card access 😂 but not a big problem thou . Host replied fast and managed to settle.
Thank you and definitely looking forward to book with SC Homestay soon.
JQ2112
家庭旅遊
一卧室海景公寓
入住於2023年12月
4.0
很好
評價於:2023年12月24日
Quite a good place to stay. Easy to access to the room with the help of the owner. Swimming pool abit too small, suitable for kids to play in the pool. But if for shoppers, be prepare to go other places to shop as the shopping mall downstairs don't really have much things.
Unfortunately, despite the fantastic seaview from the balcony overlooking causeway, our stay got cut short and we decided to check-out early morning around 2.30am for safety of our kids and us. One of my family member got bitten by bedbugs just when we were about to call it a night at 1am. At first we thought it was a mosquito but when sensing something is off, decided to turn on the lights and found bedbugs on the mattress. We decided to move to the living area and woke up the rest while we check the entire apartment to find even more bedbugs crawling on walls and unknown bugs on the kitchen walls. I updated the owner on the spot. Understandably, since it was wee hours in the morning, we did not expect much but our first thought was to just leave the place and head home carrying our young kids that were still sleeping whom were not aware of what was going on. The next morning, received reply from owner informing us that they will have their cleaning team to check. No apologies for the inconveniences except that owner was sorry for the late respond. In the evening at 10pm, i received an update from owner that the security deposit of $50 has been refunded which is part of the requirement for our stay. No mention about refunding our stay or any form of service recovery and no goodwill gesture. Very disappointed. My advice to other travelers, book at your risk. Do your own checks upon check-in.
Hon Fah
家庭旅遊 三卧室公寓
入住於2023年12月
5.0
極好
評價於:2023年12月04日
Detailed instructions given by the management of the apartment (home stay) on the check in and check out process providing a seamless access to the apartment unit. The apartment unit is clean and has many facilities such as swimming pools, squash court, table tennis, children playground, etc.
Food wise, just below the apartment is the R&F mall where you can find food and beverage stalls and shops. Walking distance to city square. So you can find lot of good food in this area.
A.Ngoh
家庭旅遊 三卧室海景公寓(帶浴缸)
入住於2023年11月
5.0
極好
評價於:2023年12月01日
First X booking this apartment and was pretty satisfied.
Everything was fantastic Eg. Detailed info provided by the property management company, well maintained and clean place which makes you feel like a home stay and even provide cooking facilities if you plan to cook, sufficient toiletries, high floor 34th level with nice view and many more . Thumbs up!
Just 2 little things to feedback:
1. Toilet floor was kinda slippery. Will be good if can provide floor mat inside toilet as well. Only has one floor mat outside bathroom . The toilet with the bathtub was good.
2. Car gantry issue with the key card access 😂 but not a big problem thou . Host replied fast and managed to settle.
Thank you and definitely looking forward to book with SC Homestay soon.
JQ2112
家庭旅遊 一卧室海景公寓
入住於2023年12月
4.0
很好
評價於:2023年12月24日
Quite a good place to stay. Easy to access to the room with the help of the owner. Swimming pool abit too small, suitable for kids to play in the pool. But if for shoppers, be prepare to go other places to shop as the shopping mall downstairs don't really have much things.
富力公主灣公寓SC民宿
(R&F Princess Cove Apartment by SC Homestay)
匿名用戶
與朋友同行
兩卧室公寓
入住於2024年01月
訪客
與朋友同行
三卧室海景公寓(帶浴缸)
入住於2024年03月
Andre ༽🦁
夫妻/情侶
一卧室海景公寓
入住於2024年02月
KelvinQQ
與朋友同行
三卧室海景公寓(帶浴缸)
入住於2022年08月
訪客
與朋友同行
三卧室海景公寓(帶浴缸)
入住於2023年11月
Censhifeng
家庭旅遊
一卧室海景公寓
入住於2022年12月
R4ZI4H
家庭旅遊
三卧室海景公寓(帶浴缸)
入住於2024年01月
Hon Fah
家庭旅遊
三卧室公寓
入住於2023年12月
A.Ngoh
家庭旅遊
三卧室海景公寓(帶浴缸)
入住於2023年11月
JQ2112
家庭旅遊
一卧室海景公寓
入住於2023年12月
匿名用戶
與朋友同行 兩卧室公寓
入住於2024年01月
訪客
與朋友同行 三卧室海景公寓(帶浴缸)
入住於2024年03月
Andre ༽🦁
夫妻/情侶 一卧室海景公寓
入住於2024年02月
KelvinQQ
與朋友同行 三卧室海景公寓(帶浴缸)
入住於2022年08月
訪客
與朋友同行 三卧室海景公寓(帶浴缸)
入住於2023年11月
Censhifeng
家庭旅遊 一卧室海景公寓
入住於2022年12月
R4ZI4H
家庭旅遊 三卧室海景公寓(帶浴缸)
入住於2024年01月
Hon Fah
家庭旅遊 三卧室公寓
入住於2023年12月
A.Ngoh
家庭旅遊 三卧室海景公寓(帶浴缸)
入住於2023年11月
JQ2112
家庭旅遊 一卧室海景公寓
入住於2023年12月