羅克西酒店及公寓 (Roxy Hotel & Apartments)

Good food good value as always. Will repeat again next time!

The location is just nice and nearby shopping mall and food court. However, the room condition is not that satisfy. The aircond need some service as the noise cause us cant sleep well. Same to the toilet, need to do some maintenance.

Ok. Big room. Near airport with only 15mins car travel. Good. Travel with family can book one room enough.

Very comfortable. Sejuk and tenang. Sahur ada hantar smpai ke bilik.

員工非常友善！酒店衞生管理的非常棒

Stayed here with my bf on our 1st, 4th & 5th days of our 5D4N short get-away (refer to the previous review on the number of day- supposed to be 1st, 4th & 5th day). I've wrote the review for the 1st day. This one is the review for the 4th & 5th day, in which we were given different room from the previous stay. PROS ♡ Near Sunny Hill ice cream store & AEON Mall. ♡ A convenience store & (non-halal) eateries are in the same building. CONS ‼️ Room given this time was smaller & narrow than the previous room that we stayed in. ‼️ Washroom smelled so bad from the wet shower curtain. ‼️ Hand towels weren't provided. ‼️ One of the body towels given was so old (thin & brownish) to the point it could be use as a floor mat already. ‼️ Cleaner a.ka. housekeeper did not make-up our room. The excuse was that, no housekeeping after 12 p.m., however we were not informed about it earlier and we went out before 12 p.m. I had informed staff A at the counter to make up our room as well, and she even asked for confirmation if I want to refill and change the whole things (toiletries, sachet drinks, towels, beddings), I said yes and she told me that she will inform the housekeeper. Before, we were only told by staff B at the counter to put the "PLEASE MAKE UP ROOM" hanger on the door knob if we want the cleaner to do the housekeeping for our room. My bf was pissed-off and told staff C off. Staff C apologised on behalf of staff A and staff B & gave us new body towel, toiletries, drinking water and plenty of sachet drinks eventually. ‼️ Breakfast menus on the 4th day were still not tasty, so, we skipped our breakfast on the 5th day. I feel ashamed to my bf for this unpleasant experiences since I was in charge of choosing & booking hotel for our 永安. I'm sorry, but I will not return to this hotel next time I come to Kuching again.

一般般的吧

收拾方面要➕強

房間乾淨，站在大落地窗前城市景色一覽無遺。

附近很多餐廳超方便