Holiday Inn 林肯 (Holiday Inn Lincoln)

Very nice hotel. Excellent location and staff were very helpful. All round very good. I will be staying here again when up this way.

Great facilities, will stay again next in area!

我們連續住了十天左右，對面是湖，吃早餐的時候太陽出來好漂亮噢

住宿環境舒適，很愉快的經歷！

對永安不滿意，隨便更改訂單，與家人分在不同的酒店，相距還有點遠。酒店還行，比預訂的差了一點，預訂的酒店門前有水，以前評論過

Nice welcome rooms clean and warm. Very central great location. Had breakfast very nice staff very helpful. Would definitely return thank you for a pleasant stay

Location very good...the room not fridge..the staff very friendly...the breakfast very nice..

整體感覺非常差，住左2晚，第二日外出後回酒店，房卡竟然不能進入房，要到櫃台重新修正，另進房內，竟然沒有清潔房間，垃圾仍然在房內，只粗略收拾垃圾桶內的垃圾，算是整理房間。 位置：離市中心，步行約10分鐘 房間：有陣異味道💩😷 廁所：廁紙🧻邊疊埋曬，好似濕過後涼幹，非常恐怖😰 洗面盤：去水非常慢🚿🪠🛠️

Then the next day, I tried to book somewhere else as I thought it would be cheaper but again, everywhere was fully booked. This time I’m charged £160 for the night. I get to check in, as it was okay the night before I expected check in to go the same and let them know I couldn’t pay deposit as I didn’t have a card and they’d told me they didn’t take contactless the night previous. The man, with no manager badge on proceeded to tell me even though I’d been allowed to stay the night before and after they’d taken the money out he wasn’t going to allow me to stay in the hotel. Bearing in mind this is quite late at night, in Lincoln and I live in Bradford. There were no trains back. I managed to use someone’s card and transfer them the money over online banking luckily, however after being told the previous night deposit charge was £100, I was charged £30 so they have inconsistencies between staff. Got taken to the room which had NO main light source except a green bathroom light and a lamp situated in the complete opposite half of the room which couldn’t be moved as there were no plugs near the bed. I paid £206 and £160 for the same room and the difference in them is disgusting. The customer service was terrible.

A great location right on the water front. The beds were comfy and the shower was great. Could do with a few extra milk/sugar etc but were given some more at reception when we asked