德瑞洛温酒店 (Drei Loewen)

地理位置非常不錯，距離火車站很近，服務也很周到，由於隔天凌晨需要趕飛機，前台人員很熱心地幫我預約好Uber

不太推薦的酒店 房間還算乾淨 大廳很小 並且在巷子裏 。 半夜電話響了很嚇人 而且房間在二層三層 感覺不是很安全。

周圍的環境太可怕了！火車站廣附近很不安全

不錯的很好

I would like to feedback on my unpleasant experience. 1. I am disappointed to only found out that the main road that leads to the hotel was blocked by on going construction work. The hotel could have informed guests and give guided directions beforehand so that we are not at a lost how to get to your hotel from the GPS. I was forced to make a big detour with my 25kg luggage and it was not an easy task. Given also that I arrived late at night and the surrounding doesn’t make me feel safe with such big luggage and being alone in a foreign city. 2. On the 2 nights I am here, loud noises can be heard. On the 15/3 night, it was loud chatting and drinking which lasted till 12 midnight. On 16/3, it was shouting from a man which I could hear full of expletives and lasted from 11pm to the wee hours of almost 3am. Both nights I was jolted out from my sleep as it was loud and disturbing. I wanted to call the hotel only to realised my room doesn’t have a telephone and I was in my pyjamas and will be inconvenient for me to go down to the reception. 3. On 16/3 when I returned back to the hotel, my key card wasn’t working. I had to go to the reception 4 times to get it sorted out. The reception should have followed me up and get it fixed for me instead of making me walk up and down with my heavy shopping bags which I can’t leave it outside my door. I was even told my name was not registered with the system and therefore might be the reason. I asked how then was I able to checked in the previous night and the reception guy said he is puzzled too. It was finally resolved when the other reception got the master key to open it for me. He initially tried on my key card and it can’t be open too. 4. I asked for an additional pillow on 16/3 in the morning and the reception told me to informed the housekeeper when I see them. As one of the housekeeper was right outside my unit, I informed her, initially she doesn’t understand what I wanted, i showed her the pillow and she said she will get it for me. Unfortunately when I returned back, no pillows were given and my room was not cleaned. 5. Today - 17/3, I returned back to my room and saw that my bed was fixed, but not cleaned. The basin still have hair, the floor mat which is wet was folded and left by the window. Both my towels were not changed even though I already used it for 2 days. I do not mind not changing towels everyday to save the earth, but at least must change every other day given that most people showered twice a day. Floor mat which is step on, must be changed for hygiene purposes. This hotel was highly recommended by my friend who stayed here last year. When I shared with him my experience he was shocked. I don’t feel safe staying here and every night I rushed to come back before 8pm. I was kept awake the whole of yesterday night from the shouting and felt so helpless not being able to do anything about it.

Das Personal war nett, der Check in ging flott . Das Zimmer selbst war sauber und die Betten bequem . Frühstück ebenfalls sehr gut , für 18€ jedoch zu teuer .

깔끔하고 욕조도 있어서 좋았습니다.

ทำเลดีมาก อยู่ใกล้สถานีรถไฟ เมโทร แทรม ทุกอย่าง ดีสุดๆ พนักงานก็ให้ความช่วยเหลือดีแนะนำดีมาก บอกหมดอะไรอยู่ตรงไหน ตรงไหนน่าสนใจ แนะนำๆๆๆมาพักกันเยอะๆ ห้องก็กว้างนอนหลับสบาย ห้องน้ำก็สะอาดสุดๆ มีอ่างน้ำด้วย

Direkt am HBF sehr gute Lage Sauber. Lediglich für Autofahrer schwierig mit Parkplatz.

Hotel was located near the main train station and staff were friendly.