盧卡斯懸崖公寓 (Loucas on the Cliff)

This is the worst accommodation experience I have had since traveling abroad in Europe, and it didn't make me so angry. I hope I won't be fooled by this black shop! 1. Although a family room for three people at the administrative volcano crater was clearly booked online, they were asked to pay for an additional child's fee when they arrived at check in. They charged an extra 1500 yuan for two nights, and when asked why, they showed extreme impatience and a bad attitude!!! 2. The hotel location is also not good. It is halfway up the mountain, and taxis can only go to the main road. I made N phone calls in advance, but didn't answer any of them. Generally, this type of homestay hotel can request to come over and pick up some luggage together! Later on, I could only carry several suitcases while looking at the map for a long time, and only then did I find this shabby homestay on a very narrow path! 3. The room is old and dilapidated, and the equipment is also quite old, which can be tolerated. However, all the water released from the bathroom is yellow rust water, and the water has always been cold water, so there is no hot water available. The demand for a clean bath cannot be satisfied!!! Breakfast is also hasty, the bread is hard and unpleasant, and the service attitude is poor! 5. When checking out, there was no smiling face welcoming people. Unfortunately, after requesting to check out, we were not even allowed to sit at the door of the room and were asked to leave directly. We were not allowed to enter the open space at the door for half a step. This service attitude is really amazing, so such a black shop must be exposed. We have never been so angry before!

這是我歐洲出國旅行以來最差的住宿體驗，也沒有讓我這麼氣憤的，中國人不騙中國人，希望不要被這家黑店給坑了！ 1.網上明明定了行政火山口三人家庭房，到了check in卻要求付款額外孩子的費用，多要了兩晚1500元的費用，而且諮詢為啥的時候，表現出極度不耐煩及態度不好的一面！！！ 2.酒店位置也不好，在半山腰，的士車子衹能到大馬路上，提前打了N個電話，一個都不接，一般這種民宿酒店打電話是可以要求過來接一下且一起幫忙搬點行李！後來衹能好幾個行李箱一邊看地圖，一邊吭哧吭哧得扛了很久，在一個很偏的小路上才找到這個破民宿！ 3.房間裏又破又舊，設備也比較老化，這些也就忍了，但是衞生間裏放出來的水全部都是黃色的銹水，另外水也是一直是冷水，放不出熱水來，洗個乾淨的澡的訴求都滿足不了！！！ 4.早餐也是草草了事，麪包又硬，又難吃，服務態度又差！ 5.退房時，也沒有笑臉迎人，可氣的是要求退房後，連房間門口的座位都不讓做，要求我們直接離開，不能進入房間門口的空地半步，這服務態度真的是絕了，所以這樣的黑店一定要曝光出來，從來沒有這麼氣憤過！ PS:圖附上了這個酒店的名稱

很方便，環境很贊

早上洗澡水是涼的

非常奇特的一家酒店，每天用早餐要爬十層樓的樓梯，哈哈

房間味道太重、發黴味道、但是風景非常美、特別是晚上、樓梯上下困難

Ha sido la mejor experiencia tanto para mi como para mi pareja!!! Es el sitio perfecto… gracias gracias gracias!!!

服務周到熱情，諮詢旅遊耐心全面。

we stayed in superior room caldera view, the view was very nice indeed and room lovely, it has the santorini cave vibe. room clean, bathroom clean, hot water at any time. breakfast is not buffet, but they serve you lots of food and various, average quality, terrible coffee 😅 swimming pool sometimes is closed, sometimes it is opened, they do not have a fixed schedule which is a bit annoying if you are really into using the pool. the pool is big and it has a nice view. location is perfect, 10 minutes from the bus station, in the center, on the cliff with a great view of the volcano

Breakfast ok, but same thing every day. On the cliff so you have a excellent view. Near the center, food, shopping ans bus station. Customer service 0, Hotel room dirty and the bathroom unclean. Don't recommend. There are other hotels around the same area.